Privacy Policy

This privacy policy applies to the Key car rental app (hereby referred to as "Application") for mobile devices that was created by KEY CAR RENTAL (hereby referred to as "Service Provider") as a Free service. This service is intended for use "AS IS".

Information Collection and Use

The Application collects information when you download and use it. This information may include information such as

• Your device's Internet Protocol address (e.g. IP address)
• The pages of the Application that you visit, the time and date of your visit, the time spent on those pages

The Application collects your device's location, which helps the Service Provider determine your approximate geographical location and make use of in below ways:

• Geolocation Services: The Service Provider utilizes location data to provide features such as nearest branches location.
  

The Service Provider may use the information you provided to contact you from time to time to provide you with important information, required notices and marketing promotions.

For a better experience, while using the Application, the Service Provider may require you to provide us with certain personally identifiable information, including but not limited to first name, last name, email, mobile. The information that the Service Provider request will be retained by them and used as described in this privacy policy.

Third Party Access

Only aggregated, anonymized data is periodically transmitted to external services to aid the Service Provider in improving the Application and their service. The Service Provider may share your information with third parties in the ways that are described in this privacy statement.

Please note that the Application utilizes third-party services that have their own Privacy Policy about handling data. Below are the links to the Privacy Policy of the third-party service providers used by the Application:

• Google Play Services
• Google Analytics for Firebase
• Firebase Crashlytics
• Instabug

Disclosure Policy

The Service Provider may disclose User Provided and Automatically Collected Information:

• as required by law, such as to comply with a subpoena, or similar legal process;
• when they believe in good faith that disclosure is necessary to protect their rights, protect your safety or the safety of others, investigate fraud, or respond to a government request;
• with their trusted services providers who work on their behalf, do not have an independent use of the information we disclose to them, and have agreed to adhere to the rules set forth in this privacy statement.

Delete Your Personal Data

You have the right to delete or request us to assist in deleting your account from our database.

Additionally, you may update, edit, or delete your information at any time by signing in to your account, by visiting the account settings section that allows you to manage your account information within the application. You may also contact us to request access to correct, or delete any information that you have provided to us.

Please note, that we may need to retain certain information when we have a legal obligation or lawful basis.

Opt-Out Rights

You can stop all collection of information by the Application easily by uninstalling it. You may use the standard uninstall processes as may be available as part of your mobile device or via the mobile application marketplace or network.

Data Retention Policy

The Service Provider will retain User Provided data for as long as you use the Application and for a reasonable time thereafter. If you'd like them to delete User Provided Data that you have provided via the Application, please contact them at [email protected] and they will respond in a reasonable time.

Children

The application is not intended for use by children under the age of 18 years. We do not knowingly collect personal information from children under 18. If we become aware that we have collected such information, we will take steps to delete it from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact the Service Provider ([email protected]) so that they will be able to take the necessary actions.

Security

The Service Provider is concerned about safeguarding the confidentiality of your information. The Service Provider provides physical, electronic, and procedural safeguards to protect information the Service Provider processes and maintains.

Changes

This Privacy Policy may be updated from time to time for any reason. The Service Provider will notify you of any changes to the Privacy Policy by updating this page with the new Privacy Policy. You are advised to consult this Privacy Policy regularly for any changes, as continued use is deemed approval of all changes.

This privacy policy is effective as of 2018-01-01

Your Consent

By using the Application, you are consenting to the processing of your information as set forth in this Privacy Policy now and as amended by us.

Contact Us

If you have any questions regarding privacy while using the Application, or have questions about the practices, please contact the Service Provider via email at [email protected] or by submitting form in this website page www.key.sa/en/contact-us or by calling toll free number 8002440204.